Customer Service & Ecommerce Specialist

Company

Outsourcing Advantage

Where

Santiago de los Caballeros, Santiago Province, Dom

Level

Mid

First seen

October 20, 2026

Listed via

Workable

What the posting says

This role combines customer service with hands‑on ecommerce marketplace management and is ideal for someone organized, detail‑oriented, and comfortable handling customer communication. Responsibilities Customer Service - Manage all incoming messages on Amazon, eBay, Walmart, Shopify, and email - Answer and handle phone calls during business hours (9 AM – 5 PM EST) - Ensure all customer messages are answered within the same business day - Handle returns, refunds, and disputes professionally across all platforms, Disputes (A-to-Z) claims, open and manage cases on amazon seller central.…

Read more and apply on Outsourcing Advantage's site

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