Customer Experience Administrator

Company

Koin Limited

Where

Dominican Republic

Arrangement

Remote

Level

Junior

First seen

October 30, 2026

Listed via

Workable

What the posting says

This role focuses on the operational side of customer support, including processing returns and refunds, responding to customer reviews, and managing disputes such as payment chargebacks. The position works closely with the Operations Director and wider operations team to ensure customer issues are resolved quickly and processes are followed consistently. The role is fully remote and based in LATAM, working initially aligned with UK business hours. Full training will be provided on Koin’s systems, processes, and brand portfolio. This is a detail-oriented, process-driven role suited to…

Read more and apply on Koin Limited's site

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