Destava

Customer Support Senior Associate (WPB Licensed)

Zeal Group is hiring for Customer Support Senior Associate (WPB Licensed) in Jakarta, Jakarta, Indonesia. Senior level. First seen August 9, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Zeal Group
Where
Jakarta, Jakarta, Indonesia
Level
Senior
First seen
August 9, 2026
Listed via
Workable

What the posting says

The successful candidate will handle customer inquiries through live chat, email, and phone; explain regulated documents and trading-related information; support onboarding, verification, account access, deposits, withdrawals, and platform inquiries; and coordinate the escalation of technical, transactional, compliance, and policy-related issues. Key responsibilities: - Handle customer inquiries in a timely, accurate, and professional manner. - Explain regulated documents, including Risk Disclosure Statements, Futures Contracts, Sharia Derivative Contracts, Trading Rules, Transaction…

Read more and apply on Zeal Group's site