Destava

Customer Retention Executive

Culligan UK limited is hiring for Customer Retention Executive in Birmingham, England, United Kingdom. Executive level. First seen October 17, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Culligan UK limited
Where
Birmingham, England, United Kingdom
Level
Executive
First seen
October 17, 2026
Listed via
Workable

What the posting says

Role Overview: As a Customer Retention Executive you will be responsible for engaging with customers who are considering leaving or have expressed dissatisfaction. The role focuses on delivering outstanding customer service, resolving issues effectively, and creating positive experiences that encourage customers to stay loyal to the brand. This role is based on-site, Monday - Friday. Hours: 08:45 - 17:00 Key Responsibilities: - Proactively contact customers who have signaled intent to cancel or downgrade services, understanding their concerns and needs. - Use empathy, problem-solving, and…

Read more and apply on Culligan UK limited's site