(English C1) Technical Support Associate (remotely)
SupportYourApp is hiring for (English C1) Technical Support Associate (remotely) in Sarajevo, Federation of Bosnia and Herzegovina, Bo. Remote, Junior level. First seen October 28, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- SupportYourApp
- Where
- Sarajevo, Federation of Bosnia and Herzegovina, Bo
- Arrangement
- Remote
- Level
- Junior
- First seen
- October 28, 2026
- Listed via
- Workable
What the posting says
Let’s see what it takes 💛 What you will do: - Handle support requests by email and chat, and join occasional customer calls to review issues live; - Provide Tier 1 and Tier 2 support: troubleshoot, reproduce issues, and escalate complex cases; - Diagnose issues using internal tools, logs, configuration files, and databases; - Escalate to engineering, delivery, sales, or customer service, and keep customers updated on escalated cases; - Handle routine configuration maintenance and test customer configuration changes; - Help customers understand the platform, its best practices, and its…
Read more and apply on SupportYourApp's site
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