Destava

German Quality Analyst - Lisbon

speakit is hiring for German Quality Analyst - Lisbon in Lisbon, Lisbon, Portugal. Mid level. First seen August 9, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
speakit
Where
Lisbon, Lisbon, Portugal
Level
Mid
First seen
August 9, 2026
Listed via
Workable

What the posting says

Duties and Responsibilities: - Strong emphasis on assessing Audits via Data Analysis - Monitors CSR’s performance on a daily basis, by taping, listening to, reviewing, and evaluating calls. - Attends and participates in meetings with Client supervisors and Team Managers / Project Leaders to discuss outputs of monitoring - Reports script problems or questions to appropriate areas - Assists clients in monitoring specific programs as needed - Communicates with supervisors on program changes, and communicates CSR actions to supervisors - for performance appraisals - Makes monthly call monitoring…

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