Destava

IT (Technical Customer Support)

SSC HR Solutions is hiring for IT (Technical Customer Support) in Cairo, Cairo Governorate, Egypt. Mid level. First seen August 9, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

Save to applyRead more and apply on SSC HR Solutions' site

With Destava: How well do you fit? · Tailor my résumé · Write a cover letter

Company
SSC HR Solutions
Where
Cairo, Cairo Governorate, Egypt
Level
Mid
First seen
August 9, 2026
Listed via
Workable

What the posting says

- Provide technical support to customers through phone, email, remote sessions, and online meetings. - Contact clients after the sales process to activate software licenses and ensure successful deployment. - Guide customers through software installation, configuration, and best practices to prevent common issues. - Troubleshoot technical problems and provide timely, effective solutions to ensure customer satisfaction. - Escalate requests related to additional products, upgrades, or services to the Account Manager. - Research technical solutions through vendor knowledge bases, documentation,…

Read more and apply on SSC HR Solutions' site