Customer Service Agent

Company

Remote Recruitment

Where

Cape Town, Western Cape, South Africa

Arrangement

Remote

Level

Junior

First seen

October 10, 2026

Postings

2

Listed via

Workable

What the posting says

You will own customer queries from first contact to resolution. Role overview You will be the friendly voice of a UK business, helping customers by email, chat and phone and solving problems the first time. This is a full-time, 100% remote role for South African talent, working UK hours: 09:00-17:00 UK time (11:00-19:00 SAST). Key responsibilities - Answer customer queries by email, chat and phone - Log and track cases in the helpdesk system - Resolve issues or escalate with clear notes - Process orders, returns and account changes - Share feedback that helps improve the service What you'll…

Read more and apply on Remote Recruitment's site

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