Destava

Complaints Specialist

Kroo Bank Ltd is hiring for Complaints Specialist in Manchester, England, United Kingdom. Junior level. First seen September 23, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Kroo Bank Ltd
Where
Manchester, England, United Kingdom
Level
Junior
First seen
September 23, 2026
Listed via
Workable

What the posting says

As a Complaints Specialist, you'll take ownership of customer complaints, investigating, resolving, and escalating complaints when necessary, as well as provide feedback and recommendations to improve processes and workflows. Put simply, our Complaints Specialists are the customer problem solvers of Kroo! The Kroo is growing and we’d love to hear from you if you’re interested in joining us in our journey. Here's what you will be doing: - Liaising with the Customer Operations team to investigate and resolve customer complaints - Helping customers who may be vulnerable and require further…

Read more and apply on Kroo Bank Ltd's site

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