Quality Assurance Specialist (Onsite, Brno, Czech + English)
D-ploy is hiring for Quality Assurance Specialist (Onsite, Brno, Czech + English) in Brno, South Moravian Region, Czechia. Mid level. First seen August 9, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- D-ploy
- Where
- Brno, South Moravian Region, Czechia
- Level
- Mid
- First seen
- August 9, 2026
- Listed via
- Workable
What the posting says
Responsibilities - Evaluate customer interactions (calls, chats, emails, social media) to ensure alignment with quality standards - Deliver clear, constructive feedback to support representatives for continuous improvement - Participate in internal and client calibration sessions to ensure quality consistency - Collaborate with the Team Leader on coaching initiatives and performance alignment - Identify and recommend process improvements to enhance service delivery - Track and analyze quality-related data to identify trends and opportunities Requirements Requirements - Proficiency in Czech…
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