Service Delivery Lead
Questronix Corporation is hiring for Service Delivery Lead in Quezon City, Metro Manila, Philippines. Manager level. First seen August 9, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Questronix Corporation
- Where
- Quezon City, Metro Manila, Philippines
- Level
- Manager
- First seen
- August 9, 2026
- Listed via
- Workable
What the posting says
Responsibilities: - Ensure operational readiness of the new in-house team and maintain uninterrupted service delivery. - Establish internal service support processes (incident, request, change). - Create and validate OLAs with internal IT teams. - Design the internal service model replacing the vendor-managed one. - Oversee ticketing, escalation paths, and service reporting. - Ensure service team readiness prior to cutover. - Monitor early-life support (hypercare) performance and stabilization metrics. - Coordinate daily operations handover from the vendor. Requirements Qualifications: -…
Read more and apply on Questronix Corporation's site
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