Customer Support Analyst

Company

Actionstep

Where

Perth, Western Australia, Australia

Level

Mid

First seen

October 8, 2026

Listed via

Workable

What the posting says

You’ll also connect directly with customers through screen-sharing sessions when required and work closely with our wider Customer, Product and Engineering teams. Just as importantly, you’ll help build our collective knowledge by documenting solutions and sharing what you learn with the wider team. The underlying PD describes the role as managing new and open support tickets, running screenshares, troubleshooting user-reported issues and sharing product knowledge across the Customer and Support teams. About Actionstep: Actionstep is a global pioneer in cloud-based Legal Practice Management…

Read more and apply on Actionstep's site

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