L1 Technical Support Representative (EV) - Work From Home & Shifting Schedule
Twoconnect is hiring for L1 Technical Support Representative (EV) - Work From Home & Shifting Schedule in Metro Manila, Philippines. Remote, Junior level. First seen November 3, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Twoconnect
- Where
- Metro Manila, Philippines
- Arrangement
- Remote
- Level
- Junior
- First seen
- November 3, 2026
- Listed via
- Workable
What the posting says
- Provide technical support to customers regarding EV charging stations via phone, email, and live chat. - Diagnose and troubleshoot hardware and software issues related to EV chargers and their networks. - Guide customers through installation, setup, and maintenance procedures. - Escalate complex issues to the engineering or field service team as required. - Monitor and analyse system performance, identifying potential issues proactively. - Ensure timely documentation of customer interactions, troubleshooting steps, and solutions in the ticketing system. - Assist in firmware updates, system…
Read more and apply on Twoconnect's site
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