Destava

Technical Support Analyst

Tecsys Inc. is hiring for Technical Support Analyst in Montreal, Quebec, Canada. Remote, Junior level. First seen October 3, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

Save to applyRead more and apply on Tecsys Inc.'s site

With Destava: How well do you fit? · Tailor my résumé · Write a cover letter

Company
Tecsys Inc.
Where
Montreal, Quebec, Canada
Arrangement
Remote
Level
Junior
First seen
October 3, 2026
Listed via
Workable

What the posting says

What You’ll Do - Own and work cases from an incoming ServiceNow queue, prioritizing and managing multiple issues at once - Troubleshoot simple to moderately complex issues across Tecsys Elite applications and integrations through log analysis, research and problem recreation - Write SQL queries and read Java-based code and stack traces to pinpoint root causes - Communicate clearly with customers, confirm the business impact of each issue and keep them informed through to resolution - Provide workarounds or alternate solutions when a permanent fix takes time - Escalate and coordinate with…

Read more and apply on Tecsys Inc.'s site

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.