Destava

Technical Support Agent

Keen is hiring for Technical Support Agent in Cape Town, Western Cape, South Africa. Junior level. First seen August 9, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Keen
Where
Cape Town, Western Cape, South Africa
Level
Junior
First seen
August 9, 2026
Listed via
Workable

What the posting says

In this role, you will help customers troubleshoot complex and unique issues related to technical problems, operational workflows, and platform usage across phone, email, chat, and messaging channels . This may include diagnosing issues with web applications, integrations, and connected hardware used by merchants and operators. This role operates in a structured, performance-driven support environment where reliability, ownership, and attention to detail are critical. Successful team members are comfortable working in a fast-paced program, managing multiple customer conversations at one…

Read more and apply on Keen's site

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