Destava

Technical Customer Support III (Coding / Scripting / AI Experience)

Octal Philippines Inc. is hiring for Technical Customer Support III (Coding / Scripting / AI Experience) in Pasig City, National Capital Region, Philippines. Senior level. First seen October 27, 2026, posted 2 times; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Octal Philippines Inc.
Where
Pasig City, National Capital Region, Philippines
Level
Senior
First seen
October 27, 2026
Postings
2
Listed via
Workable

What the posting says

This role also supports AI-driven and automation initiatives by leveraging tools and emerging technologies to enhance operational efficiency and customer experience. - Provide advanced technical and functional support for the company's solutions, resolving complex issues such as CRM configurations, product integrations, and software navigation via phone, email, and chat. - Serve as the primary escalation point for customer support concerns, facilitate MBRs for PMCs, and coordinate with Tier 3, Development, and cross-functional teams to drive issue resolution. - Document customer…

Read more and apply on Octal Philippines Inc.'s site

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