Destava

Tier 3 Customer Success Specialist (Colombia)

NeoWork is hiring for Tier 3 Customer Success Specialist (Colombia) in Colombia. Remote, Mid level. First seen October 20, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
NeoWork
Where
Colombia
Arrangement
Remote
Level
Mid
First seen
October 20, 2026
Listed via
Workable

What the posting says

You will study how customer work gets done, find where it breaks down, and build the system that fixes it. This role sits at the high end of our customer team. You will think like an operator. Most of your time will go to problems that don’t have a playbook yet. You will write the playbook. This is a self-directed role. Key Responsibilities: - Map customer workflows from start to finish and identify where they break down. - Design clear, repeatable processes to remove friction and improve outcomes. - Write and maintain SOPs that a new team member can follow without guessing. - Turn client…

Read more and apply on NeoWork's site

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