Destava

Technical Support Specialist

D-ploy is hiring for Technical Support Specialist in Prague, Prague, Czechia. Mid level. First seen August 9, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
D-ploy
Where
Prague, Prague, Czechia
Level
Mid
First seen
August 9, 2026
Listed via
Workable

What the posting says

Tasks and Responsibilities - Support of IT tools for end-users & IT project owners - Act as liaison between the client and/or appropriate resolver teams - Create / Manage our IT platforms on behalf of user and appropriate resolver teams - Providing initial response time to the requester using the predetermined process & SLA. - Perform fault isolation in support of clients escalating as required. - Use collaboration technologies such as Microsoft Teams, Webcasting, etc. - Escalation of tickets to other Support teams when necessary, - On-site Incident and Request resolution, ticket closure. -…

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