IT Service Desk & Service Delivery Manager
G MASS is hiring for IT Service Desk & Service Delivery Manager in London, England, United Kingdom. Manager level. First seen November 12, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- G MASS
- Where
- London, England, United Kingdom
- Level
- Manager
- First seen
- November 12, 2026
- Listed via
- Workable
What the posting says
The successful candidate will be credible with senior business users, calm under pressure and able to make an immediate impact. Responsibilities: - Lead, manage and motivate the London-based BSG service desk analysts, setting clear standards, priorities and accountability. - Own day-to-day first-line support, ensuring tickets are triaged, progressed and resolved in line with agreed service levels and business needs. - Deliver a white-glove, VIP-standard service to executives and business users, including support for business-critical meetings, events and collaboration technology. - Work…
Read more and apply on G MASS' site
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