Destava

IT Helpdesk Support

Questronix Corporation is hiring for IT Helpdesk Support in Manila, Metro Manila, Philippines. Junior level. First seen August 9, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Questronix Corporation
Where
Manila, Metro Manila, Philippines
Level
Junior
First seen
August 9, 2026
Listed via
Workable

What the posting says

Job Description: - Serve as the first point of contact for customers seeking technical assistance over the phone or email - Perform troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products or services - Record events and problems and their resolution in logs - Follow-up and update customer status and information - Pass on any…

Read more and apply on Questronix Corporation's site

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