Destava

Customer Experience & Contact Center Excellence Manager

AVIS Greece is hiring for Customer Experience & Contact Center Excellence Manager in Athens, Attica, Greece. Manager level. First seen October 31, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
AVIS Greece
Where
Athens, Attica, Greece
Level
Manager
First seen
October 31, 2026
Listed via
Workable

What the posting says

Your Qualifications - Strategic thinker with strong analytical and problem-solving skills. - Proven people leadership, coaching and workforce planning capabilities. - Vendors management and contracts negotiation experience - Budget management and business case development. - Process improvement and change management mindset. - Expertise in KPI, SLA, NPS and customer insight analysis and management. - Strong data storytelling and root-cause analysis skills. - Lean/Six Sigma methodology knowledge. - Proficiency in CRM, Contact Center and CX platforms. - Familiarity with AI, automation and…

Read more and apply on AVIS Greece's site

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