Destava

Call Center Supervisor

Serenity Mental Health Centers is hiring for Call Center Supervisor in Fort Worth, Texas, United States. Manager level. First seen October 1, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Serenity Mental Health Centers
Where
Fort Worth, Texas, United States
Level
Manager
First seen
October 1, 2026
Listed via
Workable

What the posting says

Full Time, On Site We are looking for a Call Center Supervisor who can lead from the floor, develop people, and consistently improve team performance. This is a hands on leadership role focused on coaching, accountability, and daily execution. You will work closely with your team to monitor performance, improve call quality, manage workflow, resolve escalations, and help Patient Care Coordinators consistently meet expectations. The right leader understands how to use performance data, call observations, and coaching to improve results. You should be comfortable discussing conversion…

Read more and apply on Serenity Mental Health Centers' site

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