Destava

Enterprise Customer Success Manager (CSM)

Albi is hiring for Enterprise Customer Success Manager (CSM) in Chicago, Illinois, United States. Manager level. First seen August 9, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Albi
Where
Chicago, Illinois, United States
Level
Manager
First seen
August 9, 2026
Listed via
Workable

What the posting says

You will lead post-implementation engagement for multi-location organizations, partnering closely with executive and operational teams to streamline workflows, increase ROI, and align the platform with each client’s business goals. This role requires both strategic thinking and hands-on execution balancing executive relationship management with day-to-day partnership to drive usage and satisfaction across hundreds of users. Requirements 5+ years of experience in Customer Success, Implementation, or Enterprise Account Management within a SaaS environment Proven success managing complex,…

Read more and apply on Albi's site