Destava

VIP Player Services Lead

Big Viking Games is hiring for VIP Player Services Lead in Toronto, Ontario, Canada. Manager level. First seen August 9, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Big Viking Games
Where
Toronto, Ontario, Canada
Level
Manager
First seen
August 9, 2026
Listed via
Workable

What the posting says

You will help shape how we engage with top players, how we respond to player needs, and how player feedback informs decisions across the studio. The right person is proactive, empathetic, highly organized, commercially aware, and comfortable operating directly with players while also improving systems, workflows, and service quality behind the scenes. You will work closely with leadership, Player Services, Product, Live Operations, QA, Engineering, Marketing, and external or distributed support teams to strengthen player trust, improve satisfaction, identify friction earlier, and support…

Read more and apply on Big Viking Games' site