Destava

Principal Product Manager - Customer Service Suite

Lucidya is hiring for Principal Product Manager - Customer Service Suite in Riyadh, Riyadh Province, Saudi Arabia. Staff level. First seen August 9, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Lucidya
Where
Riyadh, Riyadh Province, Saudi Arabia
Level
Staff
First seen
August 9, 2026
Listed via
Workable

What the posting says

Why this role matters Customer service is evolving faster than ever. Customers expect instant, personalized support, while support teams are under constant pressure to resolve issues faster without sacrificing quality. AI is fundamentally changing how support organizations operate, and we're building the products that will define that future. As our Principal Product Manager , you'll own the strategy and direction of Lucidya's Customer Service Suite , including OmniServ, our ticketing and case management platform, mobile experience, and the AI-powered capabilities that enable support teams…

Read more and apply on Lucidya's site