Customer Support Shift Lead - Internal Job Posting
Keywords Studios is hiring for Customer Support Shift Lead - Internal Job Posting in Suginami City, Tokyo, Japan. Manager level. First seen November 5, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Keywords Studios
- Where
- Suginami City, Tokyo, Japan
- Level
- Manager
- First seen
- November 5, 2026
- Listed via
- Workable
What the posting says
You'll troubleshoot technical issues with IT, offer assistance and coaching to new team members, and bridge the gap between agents and Team Leads. Your goal is to provide immediate assistance, direction and feedback to the team, contributing to the overall success of the project. 🚀🔥 What are we looking for? Our Shift Lead has a knack for the following skills Leadership: - Oversee agents' daily performance, ensuring effective feedback. - Provide guidance and feedback to agents during their shifts, fostering and maintaining a positive work environment. - Support training, coaching, and…
Read more and apply on Keywords Studios' site
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