Contact Center Transformation Lead
Infosys Singapore & Australia is hiring for Contact Center Transformation Lead in Sydney, New South Wales, Australia. Manager level. First seen August 9, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Infosys Singapore & Australia
- Where
- Sydney, New South Wales, Australia
- Level
- Manager
- First seen
- August 9, 2026
- Listed via
- Workable
What the posting says
We are looking for Offering Lead – Contact Center and AI who can manage end to end KPIs for this offering under AIX practice. Candidate should have strong understanding of Contact Center ecosystem, critical capabilities that make up a smart contact center (CRM / IVR / Self Service, etc) and able to vision a future that is AI driven. Experience and Responsibilities: - Minimum experience of 10+ years working as senior SME in Contact Centre having driven and delivered transformation programs. - A good mix of following knowledge will be a right fit for this role. Understand Contact Center…
Read more and apply on Infosys Singapore & Australia's site
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