Italian Customer Care Agent | E-Commerce - Work Remote In Greece

Company

Mercier Consultancy Group

Where

Sicily, Italy

Arrangement

Remote

Level

Mid

First seen

October 4, 2026

Listed via

Workable

What the posting says

Key Responsibilities - Deliver high-quality customer service support via phone, email, and chat for a global retail brand. - Assist customers with order tracking, returns, exchanges, and product inquiries within the e-commerce ecosystem. - Resolve complex consumer issues related to both online shopping and physical retail store experiences. - Maintain comprehensive records of customer interactions to ensure data accuracy and improve service delivery. - Collaborate with cross-functional teams to resolve logistics or supply chain challenges impacting the customer. - Contribute to the…

Read more and apply on Mercier Consultancy Group's site

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