IT Helpdesk Agent
Remote Recruitment is hiring for IT Helpdesk Agent in Cape Town, Western Cape, South Africa. Remote, Junior level. First seen October 12, 2026, posted 2 times; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Remote Recruitment
- Where
- Cape Town, Western Cape, South Africa
- Arrangement
- Remote
- Level
- Junior
- First seen
- October 12, 2026
- Postings
- 2
- Listed via
- Workable
What the posting says
Role overview You will be the friendly first point of contact when staff at a UK business have a tech problem. You will diagnose, fix or escalate issues quickly and keep every ticket moving until it is resolved. Key responsibilities - Log, triage and resolve first-line support tickets - Reset passwords and manage user accounts - Set up and troubleshoot laptops, email and software - Escalate complex issues with clear notes - Keep knowledge-base articles accurate and current What you'll need - Experience in an IT helpdesk or technical support role - Experience with a ticketing tool such as…
Read more and apply on Remote Recruitment's site
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