Service Support Expert
Qualco Group is hiring for Service Support Expert in Athens, Attica, Greece. Mid level. First seen October 6, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Qualco Group
- Where
- Athens, Attica, Greece
- Level
- Mid
- First seen
- October 6, 2026
- Listed via
- Workable
What the posting says
This role is the first point of contact for our customers and for internal requests from our technical teams, ensuring that every incident and request is logged, handled, and resolved or escalated within agreed service levels. Your responsibilities will entail: - Provide 1st level support as the single point of contact for platform customers and for internal requests from the technical teams; - Pick up incidents, service requests through the ITSM platform in line with ITIL processes; - Perform ticket triage, incident resolution & appropriate escalation: Accurately logging, classifying,…
Read more and apply on Qualco Group's site
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