Destava

Night Call Center Team Lead

Same Day Water Heaters is hiring for Night Call Center Team Lead in Houston, Texas, United States. Manager level. First seen October 1, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Same Day Water Heaters
Where
Houston, Texas, United States
Level
Manager
First seen
October 1, 2026
Listed via
Workable

What the posting says

Night shift + weekends (two weekdays off) Position Summary The Night Call Center Team Lead oversees evening call center operations, ensuring exceptional customer service, consistent team performance, and adherence to company standards. This role provides on‑shift leadership, technical support, coaching, and end‑of‑day reporting to maintain a productive and professional work environment. Key Responsibilities - Provide direct supervision, coaching, and performance support to call center representatives. - Monitor call queues, service levels, and agent adherence; address issues promptly. -…

Read more and apply on Same Day Water Heaters' site

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