L1 Support SME - Microsoft Defender for Endpoint, MDCA & Purview
Unison Group is hiring for L1 Support SME - Microsoft Defender for Endpoint, MDCA & Purview in Kuala Lumpur, Federal Territory of Kuala Lumpur, M. Junior level. First seen September 4, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Unison Group
- Where
- Kuala Lumpur, Federal Territory of Kuala Lumpur, M
- Level
- Junior
- First seen
- September 4, 2026
- Listed via
- Workable
What the posting says
- Provide L1 operational support for Microsoft Defender for Endpoint, Microsoft Defender for Cloud Apps, and Microsoft Purview incidents, alerts, requests, and customer tickets. - Perform initial ticket intake, categorisation, prioritisation, user-impact assessment, and investigation based on available evidence and approved support guidance. - Investigate MDE alerts, incidents, device timelines, antivirus detections, device health, onboarding status, sensor health, and endpoint policy status. - Investigate MDCA alerts, user activities, connected applications, cloud-discovery information,…
Read more and apply on Unison Group's site
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