Destava

Application Support

Questronix Corporation is hiring for Application Support in Manila, Metro Manila, Philippines. Mid level. First seen August 9, 2026, posted 3 times; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Questronix Corporation
Where
Manila, Metro Manila, Philippines
Level
Mid
First seen
August 9, 2026
Postings
3
Listed via
Workable

What the posting says

Job Description: - Acknowledge and respond to incidents within SLA timelines - Receive, log, and classify incidents based on Impact, Severity, and Priority (P1–P5) - Perform initial diagnosis of application issues including DIFY agent availability, workflow execution, AI chatbot responses, execution logs, and SharePoint document ingestion - Escalate incidents to L2 within defined OLA timelines with complete details - Provide regular status updates based on incident priority - Follow approved support procedures, runbooks, and escalation processes - Maintain and update knowledge base articles…

Read more and apply on Questronix Corporation's site

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