Senior Team Lead - SaaS Support
Octal Philippines Inc. is hiring for Senior Team Lead - SaaS Support in Manila City, National Capital Region, Philippines. Hybrid, Manager level. First seen November 5, 2026, posted 3 times; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
With Destava: How well do you fit? · Tailor my résumé · Write a cover letter
- Company
- Octal Philippines Inc.
- Where
- Manila City, National Capital Region, Philippines
- Arrangement
- Hybrid
- Level
- Manager
- First seen
- November 5, 2026
- Postings
- 3
- Listed via
- Workable
What the posting says
This role expands beyond technical coaching into direct performance coaching, ensuring agents and coaches meet operational KPIs, deliver high-quality resolutions, and continuously improve. The role is responsible for bridging technical expertise, coaching excellence, and operational performance, while also driving innovation through AI enablement, including coding, automation, and development of agentic AI solutions to enhance delivery support. Requirements Required: • Bachelor’s degree in IT, Business, or related field (or equivalent experience) • 2+ years in technical support (SaaS, ERP,…
Read more and apply on Octal Philippines Inc.'s site
More jobs like this
Bilingual (English/Spanish) IT Support Analyst
Save to applyIT Technician II
Save to apply(Fluent English) Technical Support Consultant (VPN & Networking)
Save to applyTechnical Support Technician
Save to apply
See all 5,195 Computer User Support Specialists jobs
A search agent finds the jobs this list misses: the ones that mean the same without the same words. Have Destava watch for senior team lead - saas support jobs in Manila City, National Capital Region, Philippines, new matches every morning on your own account.
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.