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Service Desk Analyst - Shared Services

Methods Business and Digital Technology is hiring for Service Desk Analyst - Shared Services in Leeds, England, United Kingdom. Mid level. First seen August 9, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Methods Business and Digital Technology
Where
Leeds, England, United Kingdom
Level
Mid
First seen
August 9, 2026
Listed via
Workable

What the posting says

Accountabilities: · Timely answering of support queries from multiple channels · Promptly escalating issues to the relevant party to ensure progression · Communicate relevant updates in daily ‘stand ups’ and as requested · Share knowledge with team members Responsibilities: · Provide consistent high-quality support to internal and external customers, taking ownership of user problems and proactively dealing with any issues preventing resolution. · Maintain awareness of all relevant Service Level Agreements · Deliver a high standard of customer service for all support queries · Maintain…

Read more and apply on Methods Business and Digital Technology's site