Product Support Specialist
Neostella is hiring for Product Support Specialist in Medellín, Medellin, Colombia. Mid level. First seen October 13, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Neostella
- Where
- Medellín, Medellin, Colombia
- Level
- Mid
- First seen
- October 13, 2026
- Listed via
- Workable
What the posting says
We are looking for a Product Support Specialist to serve as the first point of contact for product support inquiries. This role involves troubleshooting application-related issues, responding to customer questions, documenting solutions, and collaborating with Product and Development teams to resolve more complex problems. The ideal candidate has a strong analytical mindset, excellent written and verbal communication skills, and a background in IT support. They should be comfortable managing multiple requests, following established procedures, and providing clear, customer-friendly guidance…
Read more and apply on Neostella's site
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