Senior Customer Service Specialist

Company

EPOS

Where

Jakarta, Jakarta, Indonesia

Level

Senior

First seen

October 20, 2026

Listed via

Workable

What the posting says

In this role, you will serve as the first point of contact for clients facing Point-of-Sale (POS) system issues, handling both hardware and software support across various communication channels. You’ll be a key player in ensuring client satisfaction through timely resolutions, strong communication, and attention to detail. The ideal candidate is a tech-savvy, customer-focused professional who can stay composed under pressure, troubleshoot effectively, and maintain high service standards. This is what your job scope will be... - Handle complex customer issues, escalations, and technical…

Read more and apply on EPOS' site

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