Destava

Technical Support II - B&T

Valsoft Corporation is hiring for Technical Support II - B&T in Beirut, Beirut Governorate, Lebanon. Mid level. First seen October 8, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Valsoft Corporation
Where
Beirut, Beirut Governorate, Lebanon
Level
Mid
First seen
October 8, 2026
Listed via
Workable

What the posting says

Tier 1 brings you the problem; you bring Engineering a diagnosis: reproducible steps, evidence, a likely root cause, and a clear statement of customer impact. You are also an early warning system, recognizing when one ticket is the first sign of an incident affecting many customers, and raising it before it spreads. What "good" looks like in this role: issues diagnosed to a likely cause with evidence attached; escalations Engineering can act on without re-investigating; incidents spotted early and their impact stated plainly; recurring problems turned into fixes, knowledge articles, or…

Read more and apply on Valsoft Corporation's site

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