Destava

Associate Support Engineers - Induction

ProgressSoft is hiring for Associate Support Engineers - Induction in Amman, Amman Governorate, Jordan. Junior level. First seen September 24, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
ProgressSoft
Where
Amman, Amman Governorate, Jordan
Level
Junior
First seen
September 24, 2026
Listed via
Workable

What the posting says

Responsibilities: - Provide first-line support for the helpdesk and all associated processes. - Provide tier-one telephone support for software applications. - Provide Basic troubleshooting for software problems covered in training. - Utilize help desk software to keep an accurate account of all incoming calls, opened incidents, and requests. - Route calls and notify technicians of any critical situation requiring immediate attention. - Maintain the proper skills necessary to interface with a variety of users regarding specific problems. - Troubleshoot and provide appropriate solutions to…

Read more and apply on ProgressSoft's site

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