FBS - CX Journey Owner
Capgemini is hiring for FBS - CX Journey Owner in Mexico. Remote, Mid level. First seen October 21, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Capgemini
- Where
- Mexico
- Arrangement
- Remote
- Level
- Mid
- First seen
- October 21, 2026
- Listed via
- Workable
What the posting says
This role goes beyond documenting customer journeys. You’ll stay connected throughout the lifecycle of initiatives, from understanding the current experience and defining future-state journeys to monitoring outcomes and identifying opportunities for ongoing optimization. You’ll bring together Customer Experience expertise, strategic thinking, analytics, and business acumen to help ensure customer-focused initiatives can also support meaningful business outcomes. The formal role is an individual-contributor position with ownership of assigned customer journeys and their performance. What…
Read more and apply on Capgemini's site
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