Senior Director of Customer Success
Clearstory is hiring for Senior Director of Customer Success in United States. Remote, Executive level. First seen August 19, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Clearstory
- Where
- United States
- Arrangement
- Remote
- Level
- Executive
- First seen
- August 19, 2026
- Listed via
- Workable
What the posting says
The Role We're hiring a Senior Director of Customer Success to own our entire post-sale organization: a team of 12 CSMs across two segments (General Contractors and Specialty Contractors), a growing management layer, and customer support. You'll be accountable for gross and net revenue retention across the customer base and report directly to the CRO. This is a rare setup: you're inheriting a healthy, high-performing team with strong operating frameworks, documented processes, and an established forecasting discipline — built by a leader who is moving into a company-wide operations role.…
Read more and apply on Clearstory's site
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