Destava

(fluent French & English) Technical SaaS Support Specialist (remote)

SupportYourApp is hiring for (fluent French & English) Technical SaaS Support Specialist (remote) in Calabarzon, Philippines. Remote, Mid level. First seen October 20, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
SupportYourApp
Where
Calabarzon, Philippines
Arrangement
Remote
Level
Mid
First seen
October 20, 2026
Listed via
Workable

What the posting says

What you will do: - Deliver outstanding technical support via emails and outgoing calls; - Respond , troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; - Maintain regular communication with customers and provide timely updates on open issues and resolutions; - Identify, reproduce, and report bugs clearly to Product and Development teams; - Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; - Maintain high service standards by meeting KPIs such as response…

Read more and apply on SupportYourApp's site

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