Italian Speaking Customer Service Agent For Netflix - Work Remote In Greece

Company

Mercier Consultancy Group

Where

Portugal

Arrangement

Remote

Level

Junior

First seen

October 6, 2026

Listed via

Workable

What the posting says

Key Responsibilities - Provide high-quality support to Netflix users via chat, email, and telephone. - Assist subscribers with account management, billing inquiries, and streaming connectivity issues. - Ensure an exceptional customer experience by maintaining deep knowledge of the platform’s library and features. - Troubleshoot technical issues regarding device compatibility and streaming performance. - Adhere to quality standards and response time metrics within the streaming platforms environment. - Collaborate with internal teams to escalate complex issues and ensure timely resolution for…

Read more and apply on Mercier Consultancy Group's site

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