German Speaking Customer Service Agent - Work In Sofia, Bulgaria

Company

Mercier Consultancy Group

Where

Portugal

Arrangement

Remote

Level

Junior

First seen

October 7, 2026

Listed via

Workable

What the posting says

Key Responsibilities - Deliver premium-level support to German-speaking clients via phone, email, and chat. - Resolve complex inquiries, ensuring high levels of customer satisfaction within the Customer Support Services industry. - Maintain comprehensive knowledge of client products and services to provide accurate and efficient assistance. - Document all customer interactions accurately within the internal CRM system. - Collaborate with internal teams to identify and escalate critical issues, contributing to process improvements. - Uphold the highest quality standards expected of a German…

Read more and apply on Mercier Consultancy Group's site

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