IT Support Analyst (L1/L2) - Work From Home | Day Shift
Twoconnect is hiring for IT Support Analyst (L1/L2) - Work From Home | Day Shift in Metro Manila, Philippines. Remote, Junior level. First seen October 17, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Twoconnect
- Where
- Metro Manila, Philippines
- Arrangement
- Remote
- Level
- Junior
- First seen
- October 17, 2026
- Listed via
- Workable
What the posting says
The role will manage service-desk requests, remotely troubleshoot hardware, software, Microsoft 365, access and connectivity issues and coordinate escalations with internal IT personnel and third-party providers. The position will strengthen the internal IT function by delivering reliable user support, maintaining accurate systems and asset records and protecting access to organisational systems and data. - Act as a first point of contact for IT support requests received through the shared support inbox, ticketing system and telephone channels. - Log, categorise, prioritise and manage…
Read more and apply on Twoconnect's site
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