(English C1) L1 Technical Support Consultant (remote, LATAM)
SupportYourApp is hiring for (English C1) L1 Technical Support Consultant (remote, LATAM) in Mexico City, Mexico City, Mexico. Remote, Junior level. First seen October 29, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- SupportYourApp
- Where
- Mexico City, Mexico City, Mexico
- Arrangement
- Remote
- Level
- Junior
- First seen
- October 29, 2026
- Listed via
- Workable
What the posting says
What you will do: - Act as the main technical lead for client onboarding, data scanning, and environment discovery troubleshooting; - Diagnose and resolve deep-seated connectivity issues to ensure secure metadata collection across client data systems; - Resolve discovery errors, like raw Security Identifiers (SIDs) appearing instead of readable data, and guide client IT teams on directory fixes; - Audit service logs, error patterns, and system behaviors to isolate software bugs, misconfigurations, and access restrictions; - Translate raw telemetry and findings into clear, actionable guidance…
Read more and apply on SupportYourApp's site
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