Destava

Bilingual (EN/FR) Customer Experience Specialist, Loyalty - 26$/hour

Nuvei is hiring for Bilingual (EN/FR) Customer Experience Specialist, Loyalty - 26$/hour in Montreal, Quebec, Canada. Junior level. First seen October 28, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Nuvei
Where
Montreal, Quebec, Canada
Level
Junior
First seen
October 28, 2026
Listed via
Workable

What the posting says

Key Responsibilities: - Provide friendly and attentive service to our merchants through various channels. - Offer 2nd level escalation support and subject matter expertise to the agents on 1st level support. - Investigate issues thoroughly to find quick solutions and provide long-term, customized fixes. - Work with different teams across the organization to resolve merchant concerns promptly. - Proactively engage with merchants to identify, address, and resolve underlying issues impacting their experience. - Contact merchants with unresolved issues to offer helpful solutions and improve…

Read more and apply on Nuvei's site

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