Destava

Customer Service Lead - #35368

Manila Recruitment is hiring for Customer Service Lead - #35368 in Metro Manila, Philippines. Remote, Manager level. First seen October 28, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Manila Recruitment
Where
Metro Manila, Philippines
Arrangement
Remote
Level
Manager
First seen
October 28, 2026
Listed via
Workable

What the posting says

Overall purpose and responsibilities of the role: The Customer Service Lead is responsible for managing customer inquiries and resolving issues related to orders, shipping, returns, refunds, and product information through email and phone support. The role coordinates with shipping providers and warehouse teams to investigate delayed or lost shipments, arrange replacements and reshipments, process returns and refunds, and ensure accurate order processing and documentation. Responsibilities also include auditing warehouse billing and compensation invoices, identifying discrepancies, filing…

Read more and apply on Manila Recruitment's site

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.