Destava

German-Speaking Customer Support Agent (Retail Project) - SA1

Cross Border Talents is hiring for German-Speaking Customer Support Agent (Retail Project) - SA1 in Umhlanga, KwaZulu-Natal, South Africa. Junior level. First seen August 9, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

Save to applyRead more and apply on Cross Border Talents' site

With Destava: How well do you fit? · Tailor my résumé · Write a cover letter

Company
Cross Border Talents
Where
Umhlanga, KwaZulu-Natal, South Africa
Level
Junior
First seen
August 9, 2026
Listed via
Workable

What the posting says

In this role, you will support German-speaking customers by providing professional assistance across multiple channels, ensuring an excellent retail and shopping experience. As a Customer Support Agent, you will: - Handle customer queries in German via phone, email, and live chat - Assist customers with retail-related inquiries such as orders, deliveries, returns, and product information - Provide prompt, accurate, and friendly service in line with brand expectations - Resolve customer complaints and escalate complex cases when necessary - Maintain detailed records of all interactions in…

Read more and apply on Cross Border Talents' site