Call Center Manager
Serenity Mental Health Centers is hiring for Call Center Manager in Farmers Branch, Texas, United States. Manager level. First seen October 14, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Serenity Mental Health Centers
- Where
- Farmers Branch, Texas, United States
- Level
- Manager
- First seen
- October 14, 2026
- Listed via
- Workable
What the posting says
The Role: Call Center Manager | Las Colinas, TX As Call Center Manager, you’ll lead Serenity’s patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline operations using practical strategy and data-driven decisions. What You’ll Be Doing: - Supervise and coach call center team to deliver top-tier patient service - Improve call center metrics while ensuring quality patient interactions - Monitor and analyze call center performance data to drive continuous improvement - Create and maintain standard operating procedures for patient communication -…
Read more and apply on Serenity Mental Health Centers' site
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